SHIPPING POLICY
At CDV Luxury, we are committed to providing a seamless and elevated shopping experience from checkout to delivery. Every order is carefully packaged and shipped with attention to detail to ensure your luxury pieces arrive safely and beautifully presented.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Please note that processing times may be slightly longer during high-volume periods, launches, or promotional events.
Shipping Methods & Delivery Estimates
We currently offer standard and expedited shipping options within the United States.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Delivery timelines are estimates and may vary depending on carrier delays, weather conditions, or destination.
Shipping Rates
Shipping costs are calculated at checkout based on your selected shipping method and delivery location.
We may offer complimentary shipping promotions on qualifying orders from time to time.
Signature Confirmation
For security purposes, orders above a certain value may require a signature upon delivery. This helps protect high-value luxury items and ensures safe receipt of your purchase.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.
Packaging
Each item is carefully inspected and packaged to preserve its condition during transit. We strive to provide packaging that reflects the elevated experience of shopping with CDV Luxury.
Authenticity & Condition
CDV Luxury specializes in authentic luxury designer goods, including both pre-loved and never-worn items. Every item is carefully curated and described as accurately as possible.
Because many items are pre-owned or limited in availability, slight signs of wear may be present and will be disclosed when applicable.
International Shipping
At this time, CDV Luxury primarily ships within the United States. If international shipping becomes available, applicable rates, duties, and customs information will be provided at checkout.
Customers are responsible for any customs fees, import duties, or taxes associated with international orders.
Lost, Delayed, or Stolen Packages
CDV Luxury is not responsible for delays caused by shipping carriers, weather, or unforeseen transit issues once an order has been shipped.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly. If you need additional assistance, feel free to contact our support team.
Incorrect Shipping Information
Please ensure all shipping information is accurate before placing your order. CDV Luxury is not responsible for packages shipped to incorrect addresses provided at checkout.
Contact Us
If you have any questions regarding shipping, delivery, or your order. Please contact us with the method provided on our website.